Create User in Customer Portal

For the instructions concerning the DNS API it is necessary to create an own DNS API user first.

On this site you learn how you can do it!

  1. Login to our customer portal cp.servercow.de.
  2. Click on Add Contact Image of the customer portal, arrow points to box with text "Add Contact".
  3. In the window Add Contact select the second tab (Additional Settings). Then select the DNS API Contact Type in the dropdown and click on the Contact Information tab. User creation screen, selected tab is additional settings. In the dropdown contact type is DNS API selected
  4. In the tab Contact Information provide the required details (unfortunately, address information must also be provided, although the user is only allowed to use the API). Image of user creation, selected tab is contact information. Filled form data (such as name, address, e-mail, etc.) with sample data.
  5. Switch to the Authentication tab and check the box Enable Login. Now you have the possibility to set login credentials here. By default, the email you entered earlier will be selected as the username. However, we recommend using a name without @ characters (e.g. dnsapi_johndoe or dnsapi_cn1500) 1500 is the customer number in this example account. Image of user creation, selected tab is authentication. Form with username and password. Button with create contact bottom right

  6. Save contact.


Once you have followed all the steps, the new DNS API login will appear in the list of Contacts. By default, these are named with the date of creation.

As soon as you see the user there you can use it for the DNS API or DynDNS instructions!