Technical Questions

Procedure in the Event of a DDOS Attack

Unfortunately, it can happen that a host becomes the target of a (D)DoS attack.

Servercow uses a 500 Gbit/s DDoS protection via Voxility to filter the network. If a host is attacked, the packets are immediately and live filtered. The bandwidth of the servers does not degrade during this time.

The web services are further protected by a two-stage Web Application Firewall, which eliminates targeted attacks at the application level.

If you are unsure or have further questions on this topic, we kindly ask you to create a ticket. We will answer your questions as quickly as possible.

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Data Storage

Storage of Payment Data

Servercow does not store any data used for payment.

Credit card and direct debit payments can also be processed via PayPal without a PayPal account at Servercow.