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FTP Access

Notice

The Images used in this page are used from the German version and will change in the near future.

You can easily connect to our web server using an FTP client of your choice.

Connection Settings

Please use the following parameters for the connection:

  • Address: Your assigned web server (information available in the Servercow customer portal)
  • Protocol: FTP (not SFTP)
  • Port: 21 or 990
  • Encryption: Explicit TLS (via port 21) or Implicit TLS (via port 990)
  • Username: Your web hosting admin user or a separately created FTP user
  • Password: The corresponding password of the respective user

Recommended Clients

  • FileZilla
  • WinSCP

Certificate Warning

A certificate warning may appear during the first connection attempt.
This must be confirmed to establish the connection successfully.

Example with FileZilla

  1. Download FileZilla (if not already installed): https://filezilla-project.org/.
  2. Open FileZilla.
  3. Click on File -> Site Manager.
  4. Create a new server entry and fill it with your personal information (username, password, etc.): Example FileZilla Site Manager Configuration
  5. Click OK to save the connection.
  6. Now, you can select your saved connection from the server dropdown on FileZilla's homepage (server icon in the top left) and connect directly to the server.